What is massage therapy?
Massage Therapy manipulates soft tissues (connective tissue, muscle, tendons and ligaments) of the body in order to help alleviate stress in areas such as the back, neck, shoulders, arms, hands, legs and feet. Massage can also aid with headaches and sports injuries such as sprains, strains and spasms.
By decreasing muscle resting tension, massage therapy helps to improve body function, increase circulation, promote relaxation and prevent and/or reduce pain.
FAQS
Do you offer direct billing?
Yes, we do.
We offer direct billing to most insurance companies. However, depending on your insurance plan and policy, the claim may or may not go through. In the case that the claim does not go through, we require that the covered individual pay upfront for the treatment. An invoice will be emailed to you at the end of each treatment to submit to your insurance company for reimbursement.
Are you all Registered Massage Therapists (RMT’s)?
Yes, we are all Registered Massage Therapists with a valid license number.
We are all experienced Registered Massage Therapists (RMT’s), obtaining our diplomas from Sutherland- Chan School and Centennial College. We are all in good standings and members of the College of Massage Therapists of Ontario (CMTO) as well as the Registered Massage Therapist’s Association of Ontario (RMTAO).
Do you have appointments available on the weekends and evenings?
We are currently NOT accepting clients for Saturdays as we already have a full clientele.
We have every other Sunday appointments available and Friday evenings. These appointments get booked up quickly so we advise you to pre-book.
How do I make an appointment?
The easiest way to schedule an appointment is by booking online or emailing us. We normally book approximately 3-4 weeks out so we advise you to pre-book your appointments.
If you don’t see a time slot or day you want, please feel free to add yourself to our waitlist by emailing us with your full contact information, availability and length of treatment you’re looking for.
NO WALK INS! BY APPOINTMENT ONLY!
We do not have a receptionist. Please email us with all inquiries and we will get back to you Mon-Fri 9am-4pm
All appointment requests will be responded to Mon-Fri 9am-4pm
What if I need to cancel or reschedule?
We have a strict 72 hour cancellation/rescheduling policy.
If you do not cancel/reschedule before the 72 hour period, a cancellation fee (75% of scheduled service) will be charged to your account automatically. If you miss your appointment, it is 100% of the service fee. You won’t be able to reschedule until fee is paid.
Clients are responsible for the time they reserve for their appointment. If you are late for your appointment, the treatment will still end at the designated time with no change in fee. If you do not show up within 15 minutes of your scheduled appointment time and do not notify us (call or email), your time slot will automatically be forfeited.
Do you offer discounts or packages?
Sorry, we do not.
Can anyone receive massage therapy?
Yes, massage therapy is appropriate for individuals of all ages, including infants, children, and the elderly; however, there are some conditions for which massage therapy is not appropriate. A qualified Massage Therapist (RMT or MT) is trained to recognize these cases.
Many Massage Therapists treat a variety of diseases and disorders while other Massage Therapists concentrate on certain conditions (i.e. fibromyalgia) or groups of people such as athletes, performers, women during pregnancy (including labour and delivery), infants and children. When booking your first consultation, be sure that the Massage Therapist is the right choice for you.
Do you offer couples massage?
Sorry, we do not.
However, we have two separate rooms if you’d like to come in at the same time.
EPIONE MASSAGE THERAPY CLINIC 